Returns and Exchange Terms
Returns and exchanges are permitted within 30 days from the purchase date for jewelry,
Jewelry must be in good condition with all original certificates and accessories.
Returns without AUTHORISATION will be refused.
- Returns or exchanges are NOT allowed on special /Custom/ Watches order
- Cash refunds are issued to the original purchaser with original sales receipt.
- Cash refunds over $200 are made by check issued from the corporate office within 21 days.
- Charge credits are issued to the original purchaser on the account to which the item was charged.
- Gift returns with receipt can only be exchanged or converted to a gift card.
- If you purchased your item online you may return the item by mail.
Return By Mail
- Please read the information on your original packing slip.
- Returns without AUTHORISATION will be refused.
4110 Bluebonnet DR #1929
Stafford Texas 77497
- 12. Payments made towards a custom item are non refundable.